Refund and Returns Policy

Non-Refundable Policy

Thank you for choosing Olivia Plant Nursery for your plant needs. We are dedicated to providing you with high-quality plants and exceptional customer service. Please review our non-refundable policy carefully before making a purchase.

Non-Refundable Purchases:

All purchases made at Olivia Plant Nursery are non-refundable. Once a plant or product has been purchased, it cannot be returned or exchanged for a refund. This policy applies to all in-store and online purchases.

Knowledgeable Staff Assistance:

We understand the importance of proper plant care, and our knowledgeable staff is here to assist you. Before making a purchase, we encourage you to ask any questions you may have about the plants or products. Our team will provide you with guidance on selecting the right plants for your needs and offer advice on their care and maintenance.

Perishable Nature of Plants:

Please note that plants are living organisms and require proper care to thrive. While we provide guidelines and advice for plant care, success is ultimately dependent on external factors beyond our control. As such, we cannot be held responsible for the longevity or health of plants once they have left our nursery.

We appreciate your understanding and cooperation regarding our non-refundable policy. If you have any questions or concerns, please feel free to contact our customer service team. Happy gardening!